We ship in one to two Business Days Guaranteed!
Geological Wonders Shipping Policy
When do we ship?
Geological Wonders ships orders Monday thru Friday and ship within one to two business days. If your order is shipping via USPS priority mail, the request must be received by 11 am central time to ship out the same business day. If your order is shipping via 2nd-day air, express USPS or Fed-X, your order must be received by 12 pm Central time to ship out the same business day.
Where do we ship orders?
We ship domestically as well as internationally when requested. The buyer prepays all cost associated with international shipments to include a $10.00 handling fee. If you have a question about deliveries or special request, please contact email@example.com
How do We ship?
Most of our orders ship via USPS. However, if the items weigh more than a few pounds, we most likely will ship via UPS or Fed-x ground.
Since we do ship most of our orders via USPS, our website will only allow you to choose that as a shipping option. However, there is a comments box on the shipping selection screen where you can write in your desired shipping method. Small orders going to Canada and internationally will almost always be sent by USPS to help save on shipping cost and brokerage fees. Orders going to APO/FPO boxes will ship via USPS.
How to track an order after it has shipped?
If a tracking number is available and an email address provided at the time of the order, you will receive an automated email from either UPS or USPS with your tracking number once the order ships. You can also login to your Geological Wonders Your Account and go to Your Order page to check on the status of your order. You can also contact us at firstname.lastname@example.org; please include your order number with your inquiry.
Do we do offer an order pickup option?
We do not have an actual storefront however, you may pick up your order from our location with an appointment. We can bring it to your vehicle if you need us to.
If you have a small order, then you can just stop by and pick up the items. If you have a larger order, it may take a few hours to put together, so it will be best for you to call beforehand so that we can have it ready for you. Our local number is 903-452-6827, or our toll number is 1-888-519-0102. You can email us as well email@example.com
Are the items in stock?
Items that are for sale on the website are in stock and ready to ship. However, we may sometimes run out due to sudden demand, in which case we will notify you and inform you of the date we expect to receive more stock.
What are the lead times?
We aim to ship orders within two working days for domestic orders and four working days for international orders. However, this may sometimes be longer due to other circumstances such as order volume and back orders. Also, we do have a few special order items that have longer lead times. These lead times are listed on the details page. Larger orders may also take a few extra days to ship out. If you require a faster lead time, please email firstname.lastname@example.org
What are the shipping times?
- UPS/FedEx ground – 5-7 business days coast to coast
- UPS/FedEx 3rd day – 3 business days
- UPS/FedEx 2nd day- 2 business days
- UPS/FedEx Overnight – 1 business day.
Please note that the shipping times are not including the day of the actual shipment. Example, if your 3rd-day shipment goes out on Monday, you will receive your order on Thursday. If your 2nd-day shipment goes out on Monday, you will receive it on Wednesday. USPS first class mail is about five business days. USPS priority mail is 2-3 business days. And USPS Express is 1-2 business days. USPS will deliver on Saturday, so if your priority mail shipment goes out on Wednesday, you will receive it either Friday or Saturday. If it goes out on Thursday, you will receive it either Saturday or Monday.
Customs, Duties, and Taxes
For all orders shipping outside of the US Please know that with international orders; customs fees, duties, taxes and or brokerage fees may apply. Please check with your local government/customs agent to see if any fees apply. These fees are not included in your order cost and are not handled by Geological Wonders. It is your responsibility to pay any fees that your government may require.